Runescape Rules - Rule 7 - Using Third Party Software

Rule 7 - Using Third Party SoftwareEffective date: 7th March 2007You must not use other software to gain an unfair advantage in the game. This includes automation tools, macros, bots, or auto-typers. You may not circumvent any of our mechanisms designed to automatically log out inactive users.You also must not use any RuneScape-specific third party software which encourages breaking of our rules, or bypasses the normal navigation of our website, or automatically requests pages from our website, or which endangers user accounts.
Related QuestionsBelow are some related questions which may help you to further understand and follow this rule.
Why do we have this rule? First, we don't want players to download third party RuneScape software from untrusted sources that can, and often do, contain keyloggers, trojans and viruses. Many players have had their accounts stolen because they have inadvertently installed hacking software on their machines. Even if the author has good intentions, an unintended flaw in their software could still put your account at risk. Even some supposedly reputable software has had problems in the past. There are also cases of people deliberately writing software which looks like a cool RuneScape add-on but actually just steals your password.Secondly, macroing ruins the game for everyone else. We don't want some players having an unfair advantage and filling up all the best training spots with bots. This game is designed to be enjoyed by humans, not bots. In the past, when we have not enforced this rule, we have rapidly found it quickly spoils the game, and players themselves start demanding that we enforce it. So now we enforce it thoroughly.
What type of third party software is NOT allowed? This includes, but is not limited to the following third party software:
Software that attempts to communicate directly with the RuneScape game worlds.
Software that monitors, modifies or decrypts the communications between the RuneScape applet and the RuneScape worlds.
Software that generates input to the RuneScape applet. This includes software that automatically moves the mouse pointer or generates mouse clicks or key presses.
Modified or replacement versions of the RuneScape applet. Reverse engineering the RuneScape applet is strictly prohibited. Using a modified version of the RuneScape applet is not permitted for any reason. Third party software that displays pages/content from our website(s), and which has RuneScape specific features (i.e. RuneScape toolkits) must not be used to access our website unless that software conforms with all of the other rules, and the following additional rules:
It must not encourage rule-breaking or endanger users.
It must not contain adverts or links to websites which encourage rule-breaking or endanger users.
It must not automatically make repeated page/content requests from our website or otherwise make excessively bandwidth intensive requests from our servers (each page/content request should only be in direct response to a user request each time).
It must not bypass the normal navigation of our website for users wishing to reach the game worlds. The software should initially only point at the front page of www.runescape.com, and should require the user to navigate through the website normally to reach the game worlds. The software must not contain or acquire direct links to our "Select a world" page, or to our game world pages, or to the RuneScape applet.
It must not hide or encourage the hiding of any of the adverts on our website. To avoid encouraging users to hide the advert above the game the pane displaying pages from our website must default to at least 630 pixels high (if viewed on a screen with a resolution higher than 800x600), and it must not be possible to resize it to less height than that. i.e. the page must be displayed in such a way that both the game and advert are fully visible at the same time.
It must not attempt to make it easier to enter a busy RuneScape world than it would be for users not using the software. It must not allow worlds marked as 'FULL' on the world select page to be selected. It must not contain any features to make it easier to enter or monitor busy worlds.
If the software has its own integrated chat feature, separate from the RuneScape chat, it should make it very clear to users that this chat is not part of RuneScape and is not official, endorsed or moderated by Jagex in any way. Furthermore, this chat should still be moderated (just not by us), and the moderators should not allow chat which infringes our rules of conduct. To avoid confusion with the official RuneScape chat, moderators of the external chat should not be indicated with a silver or gold crown. If the chat is IRC based, then the software should only allow access to IRC channels which conform with the above. In any case, the use of such software is not recommended. We do not recommend the use of ANY 3rd party RuneScape-related software as it is potentially extremely dangerous. Please be aware that there is software out there which claims to be a cool RuneScape add-on, but actually installs a keylogger on your computer and steals your password! You should also be aware that there is dangerous software around that won't necessarily be spotted by your anti-virus software. Scanning downloads is, of course, a very good idea, but it still doesn't 100% eliminate the risk.
What do you mean by "software"? Software means any type of software, including: downloadable software (e.g an .exe file), or web-based software (e.g a website set up to perform a similar function with flash, java, javascript or serverside scripts).
How does the new macro detection system work? Our new macro detection system monitors activity on our servers and detects suspicious behaviour. This evidence is reviewed by our team of experts who either confirm or reject the system's analysis. Jagex will not reveal the exact mechanics of how this system works because this would make circumvention easier.
Will I be able to appeal against a ban for macroing? Our policy has always been that we do not tolerate any form of cheating. We do not ban accounts lightly. Significant evidence is always collected before any action is taken against a player. We will not reveal the evidence that we have collected, since most cheats only want to know the evidence so that they can avoid getting caught the next time.
What is AFK Training? AFK training is Away From Keyboard training. While you are playing on RuneScape, you must be at the computer. Away from keyboard training is not allowed, and you should log out when you leave the computer.To keep RuneScape enjoyable for everyone please observe and follow this rule. We will not tolerate disruptive players, and if you break our rules your account is likely to be banned. Members who are banned for breaking our rules are not entitled to any sort of refund.

Runescape Rules - Rule 6 - Account Sharing/Trading

Rule 6 - Account Sharing/Trading Effective date: 16th January 2007

Each account should only be used by ONE person. Account sharing is NOT allowed.You may not sell, transfer or lend your account to anyone else, or permit anyone else to use your account, and you may not accept an account that anybody else offers you.
Related QuestionsBelow are some related questions which may help you to further understand and follow this rule.
Why do we have this rule? We have this rule for two reasons:
Firstly, many of the accounts people try to sell are actually accounts they have stolen, so, by buying the account you are helping them profit from their crime, and encouraging them to do it more!
Secondly, this rule is for your protection, as people who share accounts run the risk that the person using the account won't give it back, or that the person will break a game rule causing your account to be banned.
What about swapping my account with another player? This is considered account trading, so it is not allowed under the game rules.
Can I sell the 'time' I have put into the account? No. Under the game rules each account should only be used by one person. This applies throughout the lifetime of that account. In order to sell the 'time' you have put into an account, you would have to transfer or lend the account to someone else, thereby breaking the game rules.
My 'brother/sister/friend/other' borrowed my account and broke a rule and now it's banned: Please can you unban it? Account sharing is not allowed, so if you break this rule and do so anyway you will be responsible for the consequences. The offence won't be removed because you shouldn't have let someone else use your account in the first place.
I share my account with a family member and/or friend, is that allowed? No, this is not allowed. Sharing your account with anyone, including family members and/or friends, means that you are breaking a game rule and can lead to your account being banned.
I have seen an account for sale on Ebay, what should I do? Please rest assured that members of Jagex staff check all known auction sites on a daily basis to ensure that no RuneScape accounts are sold via online auctioning web sites.It should be remembered that all accounts (and items) remain the property of Jagex at all times, and we will not hesitate to remove such items from the game if we have evidence that rule breaking has taken place.To keep RuneScape enjoyable for everyone please observe and follow this rule. We will not tolerate disruptive players, and if you break our rules your account is likely to be banned. Members who are banned for breaking our rules are not entitled to any sort of refund.

Runescape Rules - Rule 5 - Jagex Staff Impersination

Rule 5 - Jagex Staff ImpersonationEffective date: 16th January 2007You should not attempt to impersonate Jagex staff in any way, for any reason.The names of Jagex Staff will have a gold crown next to their name when speaking in-game. Anyone who does not have a gold crown next to their name is not Jagex staff. This applies to both private chat and general in game chat.
Related QuestionsBelow are some related questions which may help you to further understand and follow this rule.
Why do we have this rule? We have this rule in place so our players can identify members of Jagex staff and to ensure that players can trust members of our staff for help and support with any game related problems they may have.
Someone claiming to work for Jagex has asked me for my account details. Should I give it to them? There are three ways to recognise Jagex Staff:
Jagex Staff characters always have gold crowns next to their names.
Jagex Staff will never ask for a password.
Jagex Staff will never contact you about your account in game.We have no 'undercover' staff, we have no need for your password to check your account, and we only communicate with players about account issues via their message center.If you ever see anyone attempting to impersonate a Jagex Staff member or any other player then we would ask you to use the 'Report Abuse' button located at the bottom of the screen, and follow the on screen prompts so that we can take the appropriate actions against their account.
If Jagex Staff have gold crowns, who are the players in-game that have silver crowns? The players that have silver crowns by their names when speaking in-game are Player Moderators. Anyone that does not have a silver crown next to their name is not a Player Moderator.For more information on Player Moderators please see the Player Moderator section in Customer Support.To keep RuneScape enjoyable for everyone please observe and follow this rule. We will not tolerate disruptive players, and if you break our rules your account is likely to be banned. Members who are banned for breaking our rules are not entitled to any sort of refund.

Runescape Rules - Rule 4 - Cheating/Bug Abuse

Rule 4 - Cheating/Bug Abuse Effective date: 16th January 2007

You must not use or attempt to use any cheats or errors which you find in our software.Any exploits which you find must be immediately reported to Jagex through Customer Support.
Related QuestionsBelow are some related questions which may help you to further understand and follow this rule.
Why do we have this rule? We have put a lot of effort into balancing the game to make it as fair and fun as possible.Unintended bugs can spoil the effect of the game, so we obviously want to fix them as quickly as possible. Deliberately taking advantage of a bug can unbalance the game economy or devalue other players' achievements, so it is against the rules.
What if I find a bug by accident? I don't want to get banned for accidentally discovering a bug! As long as you report the bug to us straight away, don't tell anyone else until we fix it, and don't use the bug any more, then you WON'T get in trouble. Indeed, we will be very grateful. If you don't tell us, or deliberately use it again and again, then you would be breaking the rule.
How do I report a bug? You can report a bug by going to the RuneScape homepage and clicking on Report a bug/fault in the Information and Advice section.When filling out the bug report form please make sure you include as much detail as possible. This will help us find the bug and fix it as soon as possible. After the form has been filled out it will be sent to a member of Jagex staff to investigate. Please note that Jagex do not give rewards to players that report bugs.
Where can I view bugs that have already been reported? By going to the bug reporting system in the Customer Support section of the RuneScape website you will see a list of bugs that have already been confirmed. You will be able to see if the confirmed bugs are waiting to be fixed, fixed awaiting to be uploaded, or already fixed. Please note that if we feel that a bug will encourage bug abuse it will not be posted on this list. Please do not report bugs that are already on the confirmed bug list.
Are there any cheats for RuneScape? There are no cheat codes available for RuneScape, nor do we have any intention of adding any to the game. All gains have to be made fairly and via honest game play: any usage of cheats or bugs, or attempting to discover the existence of any cheats or bugs, is a direct violation of the Rules of Conduct.Please do not send in requests for such information. If you do so, your account could be banned for attempted cheating and/or for Misuse of Customer Support.To keep RuneScape enjoyable for everyone please observe and follow this rule. We will not tolerate disruptive players, and if you break our rules your account is likely to be banned. Members who are banned for breaking our rules are not entitled to any sort of refund.

Runescape Rules - Rule 3 - Password Scamming

Rule 3 - Password Scamming Effective date: 16th January 2007

Asking/trying to persuade another player to give you their password for any reason is against the rules and will not be tolerated.
Related QuestionsBelow are some related questions which may help you to further understand and follow this rule.
Why do we have this rule? This rule is in place to protect our players' accounts. Even if you genuinely only wanted to 'borrow' their account we obviously can't tell the difference between this and a malicious person stealing accounts. So asking other players for their password will be treated VERY seriously.
What if I try to get someone else's password but don't succeed? Have I still broken the rule? Yes, you have still broken the rule - even if you aren't successful this will almost certainly result in a permanent ban being placed on your account. You shouldn't even be trying to get someone else's password!
What if I ask in a different language? The rules apply equally to all languages, therefore you will still be breaking the game rules.
I have submitted a Password Request because I have forgotten my password. Why has it not been actioned yet? You must submit sufficient accurate information to Customer Support in order for us to issue you with your password again. If we feel the information that you have supplied is not adequate for us to consider you the original owner of the account, then we will not give you control of that account.Please do not send in multiple password requests with inaccurate information to Customer Support, unless you want to present new additional and highly compelling evidence that you are the owner. If you do so this may be deemed a misuse of Customer Support, which may then be withdrawn from your account.
Someone has asked me for my bank PIN. Is it all right if I tell them? Asking for someone's bank PIN is just as serious as asking for an account password. It allows other players access to your account. Under no circumstances should you tell another player your password, PIN number or any other personal details of your account.To keep RuneScape enjoyable for everyone please observe and follow this rule. We will not tolerate disruptive players, and if you break our rules your account is likely to be banned. Members who are banned for breaking our rules are not entitled to any sort of refund.

Runescape Rules - Rule 2 - Item Scamming

Rule 2 - Item ScammingEffective date: 28th March 2007

You must not scam or deceive other players. Lying to other players for your own personal gain is not in the spirit of the game.
Related QuestionsBelow are some related questions which may help you to further understand and follow this rule.
Why do we have this rule? We have this rule to help protect new players, and to help prevent the game being spoilt for others. If you don't understand why we have this rule then try to imagine how you would feel if you had spent hours achieving something and somebody else had then tricked you out of it. We want RuneScape to be fun, and being scammed is anything but fun.
What does 'scam' mean? To 'scam' means to cheat another player during a trade. Lying to other players for your own personal gain is not in the spirit of the game and will not be tolerated.
Is it a scam to claim an item is rare when it isn't? Yes
Is it a scam to switch items at the last second before pressing accept, and hoping the other player won't notice? Yes
Is it a scam to ask for lots of money for an item? It is not considered a scam to ask for large amounts of money for an item, but it is not in the spirit of the game to over price an item.It is not our intention to set limits on what players trade. It is a player's responsibility to make sure that they are paying a good price for an item.We would suggest doing research prior to future trades by using the Runescape.com Marketplace forum or talking to other players.Remember, the second trade-window is there to keep you safe from scammers. If someone is not giving you enough time to check the items being traded then we would strongly advise you to find someone else to trade with. Do not hit the 'Accept' button in the second stage of trading unless you are totally satisfied with the trade. You will not get in trouble for scamming if you choose to take your time and check that everything is as it should be.
If someone picks up my arrows is that scamming? No, if someone picks up an item that you have dropped because you no longer require the item then this is not item scamming. When you drop an item it takes a short length of time until it becomes visible to other players, so even if you drop the item accidentally you can still retrieve it again before anyone else has the chance to pick it up.You may not drop items with the intention of trading them to another of your characters. This type of drop-trading is against Rule 8 in the Rules of Conduct.
Can you trim armour? No, no one can trim armour. Armour that is trimmed has been found in-game as trimmed armour. There is no way a player can trim e.g. Asking for Rune armour to make it trimmed.
What are some examples of item scams? Some examples of item scams are:
Offering an item and then removing the item within the first or second trade screen.
Offering an item and changing the agreed price within the first or second trade screen.
Misleading players by providing false or inaccurate information, for your own personal gain.
Luring players into the Wilderness under false pretences.To keep RuneScape enjoyable for everyone please observe and follow this rule. We will not tolerate disruptive players, and if you break our rules your account is likely to be banned. Members who are banned for breaking our rules are not entitled to any sort of refund.

Runescape Rules - Rule 1 - Offensive Language

Rule 1 - Offensive LanguageEffective date: 2nd May 2007

You must not use any language which may be considered offensive, racist, obscene or otherwise inappropriate. This includes swearing.If you suffer serious abuse such as receiving racist remarks, harassment or obscene and vulgar language, please report them to us using the in-game Report Abuse button which can be found at the bottom of the game window.
Related QuestionsBelow are some related questions which may help you to further understand and follow this rule.
Why do we have this rule? We have this rule to maintain a pleasant environment in the game. For many people it's not much fun playing if there is someone else being rude or offensive, so please consider others when chatting. Also please remember that not everyone playing is the same age or from the same background, so may be more offended or upset than you expect.
What do you mean by offensive or inappropriate language? This includes (but is not limited to): discussion of recreational drugs, sexually explicit language, solicitation, racism or other prejudice, threatening, blackmail and swearing. It's simply a matter of common sense - try not to say anything that someone might find offensive.
Is it okay to ask for a boyfriend or girlfriend in RuneScape? No, that is solicitation and is not allowed at all. This is to ensure the safety of all our players.
What about mis-spelling an offensive word to disguise it? Is that okay? No, please don't do this. In fact, mis-spelling an offensive word or using symbols to replace letters to avoid the chat filter is considered even worse.
I was called a 'noob'. Is this offensive? Should I report this player? Calling other players a 'noob' is quite common in most online games.It's not something to worry about as it means 'new player'. Every player has to be a 'noob' at some point.The best thing to do is to ignore it.
What is flooding the chat window? Spamming/flooding the chat window is to fill the chat window with unnecessary text. This is also an offence and is disruptive and unfair on other players as it makes it more difficult for them to communicate and trade with each other.To keep RuneScape enjoyable for everyone please observe and follow this rule. We will not tolerate disruptive players, and if you break our rules your account is likely to be banned. Members who are banned for breaking our rules are not entitled to any sort of refund.